I just wanted to take this opportunity to say a heartfelt “thank you” to you and your staff for all that you did for my mother during her last years.

I remember how worried my brother and I were then Mom first moved to Raya’s; we were afraid that she wouldn’t adjust, that she’d be unhappy or lonely or angry - but she wasn’t. Not at all. Almost from the very beginning, she responded to the real affection, loving care, and interest of the Raya’s staff - and how wonderful that was for us to see! For the first time in years, we didn’t have to wonder if Mom was safe, or eating right, or staying clean, or any of the other things that adult children do worry about when aging parents become frail.

And then, at the end, we knew just how much Raya’s had come to mean to Mom when we moved her into your hospice care. The transformation was amazing; she went from being a frightened hospital patient to the relaxed woman we’d grown up with - one who even smiled when your staff members teased her about eating “The biggest bowl of chocolate ice cream ever”. And I’m sure she passed away feeling the same way: safe and content, and happy among friends.

So, thank you again, from the bottom of our hearts. My brother and I really appreciate all that you did for out mother and our family; I just wish there were enough “Raya’s” out there to help every elderly person as much as you helped us.

The patio and garden areas were carefully tended and the residents could enjoy the outdoors in good weather.

I express my thanks to you for the fine care given to my mother and for the ease of mind I had during the years she was with you.

Debbie Coates
Daughter of Patricia Coates